FAQ
Frequently asked questions.
How long does the Route Check take?
Usually within 24 hours and no later than 48 hours after successful payment and receipt of all required information. The 48-hour period runs in actual hours, including weekends.
Are the Cyclades still worth it in September or October?
Very much. The sea stays warm into October and the islands get much quieter. But islands differ a lot in how much stays open in the fall and how often the ferries run. That's exactly what we check for your route.
What's included after the report?
After delivery, you can book one optional 20-minute online consultation about the report. We offer at least five available time slots within 14 calendar days. The consultation covers the same report, route, travel window, travelers, and original question.
How and when do I pay?
The first assessment is free. If you want the full check, you'll continue to a secure Stripe checkout for the $99 Route Check.
What if the report doesn't help us?
Get your money back within 14 days of delivery. No questions asked. Email hallo@pharos.guide. Your statutory rights remain unaffected.
Is Phāros a travel agency?
No. Phāros is a decision-support service. We don't book or sell anything. The check gives you recommendations for island areas and restaurants, but no hotel bookings, table reservations, or availability checks. You book everything yourself.
What if we don't have a route yet?
Even better. Start with a blank slate and we'll help you get to an island combination that works.
What if we've already booked?
Then the check only helps if you can still change something. Tell us what's locked in.